69.7% would refer friends and family to us

5 stars Customer since 2018

Amazing, relaxing experience. My skin is glowing. Maggie did amazing job.

5 stars Verified customer

Staff were professional and provided excellent care. I felt very comfortable and am looking forward to going back.

5 stars Customer since 2018

I truly enjoyed my experience and everything was great. I will be coming back in the future as well as referring others.

5 stars Customer since 2018

I visit Hand & Stone once a month and it has greatly improved my bad back. Incredibly relaxing environment and wonderful professionals. I recommend to anyone!

5 stars Customer since 2018

I went there for the first time yesterday and I am very impressed! The staff was very nice and welcoming. The place is very clean. I had gotten a facial and Caitlyn was amazing! Already have my next appointment booked!

3 stars Customer since 2014

I’m going to be honest because I’m a business owner and woul home for the same. I booked an and half. He primarily massaged the back of my body my front wasn’t touched other than the feet and hand add on along with my scalp. This wasn’t what I’m accustomed to. I’m a frequent at Hand and Stone I’m my home of Fort Worth, Texas. The man who did my massage was fine by has his own agenda he’s pushing as far as offering personal training and various things. Not appropriate in my opinion. We discussed marketing and he shared he’s doing marketing for this location, while I don’t mind chit chat I’d recommend you get someone with professional experience to do marketing for you since you are apparently struggling to gain clients.

I learned way more about your business then I should have. If I owned your spa this is something that would not be allowed.

I hope you recei e this inthe spirit I intend it to help you.

Your front desk lady was kind and your spa manager(?) was gracious.

I would recommend

Me d some culture training for your staff.

In kindness.

Jennifer

5 stars Verified customer

Super experience.

5 stars Customer since 2017

This is the second Hand and Stone establishment I've been to and I have no complaints. The reception area is always inviting and the receptionist is very friendly and welcoming. Henry was my massage therapist this time. The massage started off a little awkward, Henry talks more than I'm used to, but it ended up being very beneficial for me. I learned a little about my body and Henry focused on areas I asked him to. Overall, good experience. I will definitely be back.

5 stars Verified customer

I had a great massage and my shoulders feel fantastic!

5 stars Customer since 2018

David was my massage therapist and was very nice and professional! He did a great job explaining everything since it was my first massage. He even demonstrated the hot stones - will probably get next time, the hot stones were amazing!