I use to be a member, and I was hoping that this experience would convince me to renew my membership. Unfortunately, I left feeling like the service was adequate. Nothing about this location stood out and I felt like the staff was more about finishing out the day instead of going above and beyond. I use to live in Texas and enjoyed each and every time I went for my monthly massage at the Sugar Land location. I was treated with exceptional service from the moment I opened the door to the moment I left! I had hoped the service I left was not just exclusive to that location. I will unfortunately have to consider looking elsewhere the next time for my therapy needs.