Esmeralda was very knowledgeable about the different types of treatments available. However, I found her to be very loud as she moved around the room and everything she did was very fast. I felt like she was rushing and it made the experience stressful. She also did not offer much in the way of a massage while the hydration masque was on... instead she noisily was cleaning out containers in the metal sink - it was just not relaxing.
I will certainly come back to Hand and Stone and will recommend the location to my friends - but I will not go back to Esmeralda for future services. It was not a good fit for me.