92.8% would refer friends and family to us

5 stars Verified customer

One of the best one ever!

5 stars Customer since 2014

As usual I was highly satisfied with all the services I received.

5 stars Verified customer

Thanks.

5 stars Customer since 2016

Everybody is very professional the service is excellent

1 stars Verified customer

Horrible experience except for the facial. First, the receptionist told me on the phone that I had no points to use despite having an e-mail stating I was eligible for an upgrade. She also stated that I was no longer a member yet I had never cancelled. The facial was a wonderful experience and the woman who performed it was professional and knowledgeable. The massage therapist I had asked me what I wanted to focus on - my response was legs and I instructed him to avoid my feet. He spent less than a minute on each leg and touched my feet resulting in me having to instruct him to stop. Terrible experience - I will be cancelling my membership.

4 stars Customer since 2014

I always have a pleasant & relaxing massage at hand & stone.

4 stars Customer since 2018

Reception staff were very professional.

My facial was very good and found Victoria the esthetician extremely knowledgeable. I will definitely request her for my next facial.

5 stars Verified customer

Such an amazing massage!!!

3 stars Customer since 2017

I usually enjoy my "me" time at your facility. Your therapist are caring and professional. I see either Susan or Marianne, and enjoy the massage and it's effects for many days following.

Unfortunately, my last visit was very uncomfortable due to the blast of cold air that cycled in rm.#1. It was directly above me. I asked it be turned off and the therapist tried to facilitate my request. It was ignored, I could not relax as I was so chilled

.I did ask to speak to Kim and was told she had left. I was given the email address only at my insistence . The receptionist did not seem to care at all. The visit was very disappointing as was the attitude of the receptionist

I have been coming for many months at this point and have never encountered this problem. is this going to happen all summer, or beyond?

D.T.

5 stars Customer since 2018

Great massage. I love Shakira- she's so thorough!!