92.8% would refer friends and family to us

5 stars Customer since 2014

I left with glowing skin and more knowledge on how to best take care of my skin. Amazing!

2 stars Customer since 2018

I decided to give Hand & Stone Massage a try based on positive online reviews. I am pregnant, and my prenatal massage was not very good or relaxing compared to other prenatal massages I have received at competitor massage chains. My therapist massaged areas I specified not to be massaged in the paperwork - why fill out the paperwork in advance, then? And when I asked that she focus on specific areas of pain or discomfort, she told me she had not gotten to those areas yet, so I had to wait. Roll pillows were not covered with pillow covers. When I asked the receptionist for recommendations of highly rated prenatal massage therapists, she said she could not say, instead giving me a list of 7 massage therapists who were certified in prenatal massage and that it was personal preference and I had to try them to see. If I am paying $75-$110 (including tax and tip) for a massage, and my first one was mediocre, I want to know who has good feedback from clients if I am to get another massage here.

5 stars Customer since 2012

I have been a member of Hand and Stone for several years now, and I travel for business purposes quite often, so I have had the chance to visit many locations over the years, and I can honestly say this is one of the best.

5 stars Customer since 2018

My 1st experience was great, no complaints, the guy rhat gave me my massage was awesome, sorry cant remember his name, my husband also said it was good but he was hot, i guess with the blanket they have...

5 stars Customer since 2017

BEST CUSTOMER SERVICE

5 stars Customer since 2012

Excellent massages and facials.!!! Totally worth it being a member

5 stars Customer since 2018

Great experience. Highly recommend

5 stars Verified customer

Great session. Mary Ann always makes it specific to my particular needs during each session. Her recommendations are very helpful.

5 stars Customer since 2018

I love my esthetician! Cecilia is THE best. She very warm welcoming, knows her craft and wants the best for you skin as if it was hers. I’ll forever go to her as long as I’m a member

4 stars Customer since 2016

Second time I had hot stone massage, I love my theapist I will be using her again , but stone massage not going to. First time I did 80 minutes and between reheating of the stones kind took away from massage . Maybe more stone would be better so while one seat is reheating can go on with second set

Once again I love my theapist

Thank you