89.5% would refer friends and family to us

5 stars Verified customer

Erica did wonders for me after my vacation to Disney World. After that much walking, standing and riding rollercoasters, I was a wreak. She worked on all the right spots to make me feel so much better. Thank you!

Hand & Stone Massage and Facial Spa - Colorado Springs North replied:

Thank you!

5 stars Customer since 2018

Outstanding service very professional

Hand & Stone Massage and Facial Spa - Colorado Springs North replied:

Thank you, Peggy!

5 stars Customer since 2018

Front office staff and Candace were amazing!

Hand & Stone Massage and Facial Spa - Colorado Springs North replied:

Thank you, Jason!

5 stars Customer since 2018

Jessica was so great!! She explained a lot about my skin and what products to use for my skin. She was very relaxed and didn't make me feel rushed. I can tell she really loves what she's doing and I appreciate her very much. This was my first facial and Jessica made it an excellent experience. I can't wait to get my first massage in a couple of days from Patrick. I've heard he's wonderful from the staff and my daughter who recieved a massage last Saturday from him.

Hand & Stone Massage and Facial Spa - Colorado Springs North replied:

Thank you, Alisa! Jessica is such a value to our team. We look forward to seeing you again soon!

5 stars Customer since 2016

Always excellent service!

Hand & Stone Massage and Facial Spa - Colorado Springs North replied:

Thank you, Heather! Looking forward to seeing you again soon.

5 stars Verified customer

Great job. However, a 2 Hour Massage Should Be For Two Hours....

Hand & Stone Massage and Facial Spa - Colorado Springs North replied:

Thank you. All of our services are scheduled to include time for consultation and dressing. If you feel your time was shorted beyond that please feel free to reach out to a Spa manager and we can look into the specifics.

5 stars Customer since 2016

Great job. 2 Hour Massage Should be full two hours though....

Hand & Stone Massage and Facial Spa - Colorado Springs North replied:

Thank you, Anjmun. All of our services are scheduled to include time for consultation and dressing. Example, a 60 minute massage is 50 minutes of hands-on time. If you feel you were shorted more than the allotted time please feel free to reach out to a Spa manger and we can look into the specifics for you. Thank you.

5 stars Customer since 2018

The staff was very courteous and everything was performed smoothly. The massage itself was absolutely amazing, and I'll definitely be coming back!

Hand & Stone Massage and Facial Spa - Colorado Springs North replied:

Thank you, Jordan! Your feedback is appreciated. We look forward to seeing you soon.

4 stars Customer since 2017

Had a massage and facial scheduled for my birthday, but the massage was cancelled due to their person being sick. I understand people get sick, but was disappointed. I wish I could have been offered another time slot or a small discount on a future appointment. The facial was great, but expensive if you're not a member. I don't sign contracts for this type of thing, so I'm sure it would have been less if I was a member. I will most likely not go back for the facial due to cost. I can get the same thing elsewhere for less money.

Hand & Stone Massage and Facial Spa - Colorado Springs North replied:

Thank you, Denise. I do apologize for the circumstances involving your scheduled massage. We do typically offer a different therapist if there is one available when we have a therapist call off sick last minute. I would like to offer you a free Hot Stone upgrade if you would like to come in for the massage. The retail value of our services are the same as other membership based massage/facial spas in the industry. Thank you.

5 stars Customer since 2017

Carol is the reason I drive 25 minutes to get to Hand and Stone for a monthly massage. She is professional, caring, and listens to what I want and need. She delivers the best deep tissue massage I have experienced. She uses ischemic pressure and movement to release stubborn areas. I recommend her!

Hand & Stone Massage and Facial Spa - Colorado Springs North replied:

Thank you, Kalie! We love Carol. We look forward to seeing you back soon.