The massage was great! The receptionist was loud. She was a abrasive after a nice soothing massage. She spoke very loudly then used slang telling a customer "to pound the water". That combination made her sound unprofessional and didn't represent Hand and Stone as I've come to know them.
My visit was great. Happy that the Dr. gets to know you as 'more than eyes'. She takes a personal approach and gets to know me before starting the exam. The office assistants are also very welcoming and are real people, not just your everyday, dry office individuals. They are all very helpful with helping pick out, fix frames.
I really liked the comfy feel of the office. It didn't look or feel like a dentist's office. The staff was super friendly and really easy to work with. My dental hygenist answered my questions in a thoughtful and kind way. I didn't feel talked down to at all.