86.5% would refer friends and family to us

5 stars Customer since 2018

Great experience

5 stars Customer since 2018

My service was excellent

5 stars Customer since 2018

Staff was polite and did everything they could to make me comfortable

Hand and Stone Arboretum Village Lakewood replied:

Thank you very much for your feedback! We are glad you enjoyed your experience with us.

3 stars Customer since 2018

The whole experience felt rushed. Went in to feel relaxed, left feeling rushed out.

5 stars Customer since 2018

This was my first time at Hand & Stone and I loved every minute of it! Staff was friendly and professional. Will definitely be going back.

Hand and Stone Arboretum Village Lakewood replied:

Thank you for your feedback, Lina! We look forward to seeing you again.

5 stars Customer since 2017

I have been going to Hand and Stone for over a year and it has been a great experience every time. Monica is my go to for massage!

Hand and Stone Arboretum Village Lakewood replied:

Thank you so much for your feedback. We are so happy you enjoy your experience with us each time you come in. We value you deeply as a client.

5 stars Customer since 2016

Great staff and Ms. Cutshall was Wonderful !!!

Hand and Stone Arboretum Village Lakewood replied:

Thank you for your feedback, Scott. We look forward to seeing you again.

3 stars Customer since 2018

I was very disappointed in my deep tissue massage. I think about a quarter of the way into my massage she forgot it was deep tissue. I upgraded to the mini hot stone massage and it was worthless. My facial was very good! And will definitely go back and see Kelsey for more facials.

Hand and Stone Arboretum Village Lakewood replied:

We are very sorry you did not enjoy your deep tissue massage. We will take your feedack into consideration. There are other therapist who are specialized in deep tissue and we would be more than happy to book you another apointment and have you try them out. If you are interested you can give us a call and book the appointment. Again we apologize for the inconvenience.

3 stars Customer since 2018

It was Ok

1 stars Verified customer

My therapist was awful and did not know how to give a proper massage, I have been a member since you opened and have never had a bad experience until this massage very very disappointed