90.9% would refer friends and family to us

1 stars Customer since 2020

Very poor customer service and no communication from management after multiple email request.

1 stars Customer since 2020

Horrible Management!

1 stars Customer since 2020

Horrible customer service! No communication!

1 stars Verified customer

Twice I have gone to this location and had issues both times.

1 stars Customer since 2018

I do not need 10 email me a day!

4 stars Customer since 2019

After the loss of a breast with breast cancerI have problems with my arm , back, and neck. A nice guy friend set me up with an appointment with Jody. She really listened to me and did such a great job working on those sore muscles. 100% pleased. I will be back.

5 stars Customer since 2019

I would like to express my gratitude to Shae at the Camp Bowie location for taking great care of my back. I am a manicurist and I collect knots in my back area and Shae has taken care of these issues. Not only has she eliminated my back issues she has taken care of my sciatic issue as well. Her professionalism and her knowledge of her profession is very obvious! Thank you Shae and thank you Hand and Stone

5 stars Customer since 2019

Annie is the best at all levels.

2 stars Verified customer

This was my first massage and first visit to this facility. I received a prenatal massage by Annie. This first thing she tells me when she enters the room is that she does not massage feet and that it was a personal preference. I really wish I knew this beforehand, because I am pregnant and of course I wanted my feet massaged! She spoke the entire time, gave medical suggestions surrounding my pregnancy and discussed her personal life along with religious views. She apologized after the time was up for talking the whole time! But, I thought I was supposed to be relaxing for the almost seventy dollar massage I was paying for not talking the whole time. She did not massage my hands, arms or feet. All areas I assumed she would massage. Very disappointed. I did not feel relaxed at the end. I just smelt like a bunch of lavender and lotion.I was disappointed leaving the facility and felt embarrassed to say so at the time because my friend who I went with had such a great experience. I will not be returning, I regret paying for a massage that ended up being an long life advice conversation with no relaxation.

5 stars Customer since 2017

Jason was wonderful he did everything I asked him to do. He's a very good listener I hope you value him a great deal

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