88.6% would refer friends and family to us

4 stars Verified customer

I don't have an issue with the facility, but wondering if there is a management issue. This was the 3rd time in 12 months that I've been told my massage therapist is leaving and I need to move to another one. Why can't this facility keep their employees? Just makes me wonder..

Makes me not sure I want to recommend this facility as you just get use to someone and they leave.

5 stars Customer since 2017

This was my first visit to Hand and Stone, and I absolutely loved it! I was invited by a friend, who is a member, and she talked them up the whole trip there. Upon arrival the staff was very friendly and welcoming. After filling out a minimal paperwork of medial history and what my expectations were for my visit today, I went in for my massage. I thought the issue was my back, but turned out it was my neck, and my therapist knew exactly how to help! At the end I was relaxed and very refreshed! I would 100% recommend this location! I might be joining their membership based on this experience!

1 stars Verified customer

Nice people overall but the quality of services were sub-par for the cost.

After we left my wife and I both felt like we needed to go schedule a massage somewhere else to get what we needed.

5 stars Customer since 2017

Monique was awesome! I felt so rejuvenated after my Swedish massage.

5 stars Verified customer

Hand & Stone in Frisco was great. My masseuse was Riley and she did an awesome job! I believe Kat was at the front in reception when I arrived, she was also extremely kind and helpful.

5 stars Customer since 2017

Very professional, peaceful and efficient service.

2 stars Verified customer

It was recommended I have the collegan treatment. Burned my face and I left with a red face. After the treatment I was given dry gauze and told to clean the mascara from under my eyes. Shouldn't that be part of the treatment? My first visit a year ago was great. This one was not worth the $90 (and that was with a coupon!). I won't be going back.

5 stars Customer since 2016


4 stars Customer since 2017

Kimberly did a great job -- best facial I've had at Hand & Stone.

5 stars Verified customer

Very informative while super relaxing facial...loved the way my skin looked and felt!