85.5% would refer friends and family to us

4 stars Customer since 2017

The facility was clean, although extremely cold. The staff was friendly, courteous, welcoming. Jess did a very good job and I look forward to my next massage with her.

4 stars Customer since 2017

The overall visit was good. The front desk worked with the late first timers (my daughter and I) and that was very gracious. They managed to get us a later appointment same day, which we appreciated, thank you for the good customer service, it's hard to come by these days. The young lady (J), that did my massage was good, not great, but she was very personable and sweet. My massage matched her soft personality, I felt comfortable with her, but just needed a little more umph...It felt more like a rub down, like she was just rubbing in lotion, than a massage. Even when I requested extra pressure be added to my feet, just a little light press and done. I was disappointed in the towel foot treatment, again, it was a little scrub, quick add of peppermint, wrap my feet with 2 lukewarm towels (this is what I paid extra for?). I asked for attention to be paid on my lower back, neck, shoulders and feet. I got rubbed all over, limited time focus on the areas I'd requested...everything felt so quick and rushed. I'll just go down the list of masseuse or masseurs, until I find one that fits my style, especially since I'm a member now. However, if I can't find a match after 3 tries then I'll seek out another spa.

5 stars Verified customer

This was my first time at hand and stone. My massage therapist, Jonathan, was excellent! Furthermore, the front desk staff was incredibly welcoming and kind. Elie was such a sweet person and made me feel so very comfortable and excited about my massage. She explained the packages clearly and well, but I didn’t feel pressured to enroll like I have another places. I will definitely be returning. Thank you so much!

5 stars Customer since 2017

Great relaxing massage

5 stars Customer since 2017

My experience yesterday was utterly refreshing and completely satisfying. My masseuse Jessica was amazing. I will definitely be returning. Thanks Hand and Stone!

5 stars Customer since 2017

Brianna Did an amazing job.

5 stars Verified customer

Great massage!

5 stars Customer since 2014

Jess was my massage therapist this time and she was incredibly good! I’ll be asking for her again!

5 stars Verified customer

Staff was great and helpful. Therapist was knowledgeable and was easy to work with.

5 stars Customer since 2017

Superb! Very clean and pleasant. Staff was all very friendly and hospitable. Massage was excellent! Get the coconut water after your massage!