88.8% would refer friends and family to us

2 stars Customer since 2016

I’ve been a customer for several years now. I’ve never had a “bad” experience here. The staff is always friendly. The massage therapist is always polite, attentive, and through. However that was not my experience when I went this week. I can’t call out my therapist by name because I was never given a name. He did ask me what brought me in. I told him clearly that I needed/wanted work done in my shoulders, back and right hip as they were all tight/an issue from an extended drive. He said “ok I’d live to help you with that”. My massage consisted of 85% neck work, 5% all over body work, 5% hip and 5% back. My back which needed the most work (and I made that clear) was addressed with the remaining 3 minutes of my session. He did a quick “karate chop” across my back and then said we’re done and left. This is certainly not the experience I’m use to from Hand and Stone. I left feeling as if I hadn’t even had a massage. I was very disappointed!

5 stars Customer since 2018

Excellent massage

5 stars Customer since 2016

Appointment with new masseuse went well. She educated me and explained things very well. I love that she was so knowledgeable and personable.

5 stars Verified customer

I enjoyed my massage with Kat. I’m looking forward to the next one!

5 stars Customer since 2016

Roslyn was amazing & very friendly. She did an excellent job relieving the tension & knots from my shoulders and back.

4 stars Customer since 2015

My massage therapist was very godd

5 stars Customer since 2018

NOT ALL MASSAGE THERAPY is created equal. I’ve had hit or miss experiences because every therapist has a different technique and some don’t adjust well to my preferences. But this past year I’ve been a BEYOND SATISFIED CUSTOMER. Every experience with my muscle miracle worker, Ruth is SUBLIME! She is the best massage therapist ever! She is the only one who has ever incorporated the hot stone fully into the massage. Not only is her technique superb and exactly what my muscles need, but she listens and does as I ask!

1 stars Customer since 2015

No notice received via text prior to appointment.

Appointment was entered as a no show.

4 stars Verified customer

Gabby gave a great massage!

2 stars Customer since 2018

The staff was friendly. Clean environment. Therapist was not good at all. She talked throughout the entire time. She cut my time short by 12 minutes.

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