96.6% would refer friends and family to us

5 stars Customer since 2017

Charissa is the best!

5 stars Customer since 2015

Great service, very clean and helpful staff. I will start going to this location from now on vs the one closer to me!

3 stars Verified customer

It should be one hour facial, but within less then 45 minutes it was finished.

3 stars Customer since 2016

The massage was ok and instead of giving me 50 min she gave me 35 min and paid for 50 min

5 stars Verified customer

Very friendly and helpful staff. Has your best interests and is very knowledgeable with their services and the process of transaction was very smooth. Not pushy at all; I am looking very forward to being a member for hand and stone! I’ve been researching places to be a regular at and I’m so happy I chose this location! It’s affordable and the customer service you receive is well worth the money! Huge Thank you to the staff; you are truly amazing!

5 stars Customer since 2016

Had an excellent massage on a shoulder and arm that i fell on. Really liked the upgrade to the biofreeze treatment

5 stars Verified customer

Stephen Justiss is an amazing masseuse! I went in to deal with neck and shoulder pain resulting from very tight muscles. Using hot stone treatment, he gave me tremendous relief. I will go back and request Stephen.

The front desk staff went above and beyond. My membership is from another location so I didn't automatically pop up in their system. But they persisted and by the time my massage was over, the had found me, and my packages.

There is a difference in the experience from one location to another. I definitely recommend the Memorial location.

4 stars Customer since 2017

Nice atmosphere.

5 stars Verified customer

Wonderful facial!

5 stars Customer since 2016

Wonderful massage by Ashley!! Very attentive to individual needs! Front desk staff was awesome and helpful!!

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