While I was 5 minutes late arriving to my massage, I think that I may have only received 45 minutes of massage.
Also, the facial started late but finished early. Again, I thought it was to be an hour-long facial. Did not appreciate the sales pitch to purchase Clarity RX products. This was not the experience I'd had in the past and would appreciate that you refrain from trying to sell me on your new product line in the future.
This appointment/experience was definitely different from my previous experiences. I was not provided the menu of add-ons to select from to further customize my massage/facials. I was surprised by this.
Otherwise, the massage and facial were both terrific.