I don't remember her name, she was very nice, but not focused. She asked my areas of concern and then didn't work on them I had to ask her to please run those areas when she was almost done and still hadn't massaged my neck and shoulders. While she was very sweet she talked the whole time and engaging me in conversation. I couldn't at all relax and enjoy my relaxation. I feel this was a wasted appointment and for the cost I am not pleased.