96.3% would refer friends and family to us

5 stars Verified customer

I always enjoy my time w tracy and look forward to it. Unfortunately due to the price increases...I will be going to a private practice for the same pricing

5 stars Customer since 2012

I have been going to Hand and Stone in Langhorne since a few months after they opened. The service has always been wonderful. I would highly recommend the experience of a relaxing facial.

5 stars Customer since 2016

I always enjoy my massage from Mike.

5 stars Customer since 2015

Very relaxing and rejuvenating! Allison is very knowledgeable, courteous and professional.

5 stars Customer since 2016

Sue was amazing! She worked out a lot of my knots. I left feeling great!

5 stars Customer since 2013

I love your services and find that evening appointments are even better than daytime if that is possible. Had the 2 hour session this time and it was wonderful. Your front counter staff are superb and Susan gives a fabulous massage!

4 stars Customer since 2015

Relaxing experience with a new therapist

Hot stone massage was wonderful

5 stars Customer since 2012

Erica gave me the best massage ever! She worked on all my areas. It was like she knew where I was in pain without me telling her specific areas. Which parts of my neck, shoulders, back, and head hurt.

1 stars Verified customer

I️ had my first massage there in October, it was pretty decent. The therapist was really sweet and polite. The desk clerks try to scam you right into the membership which unfortunately my boyfriend and I️ did. We were told that we could cancel before the next billing and NOT be charged. We came in on the first week of the November to cancel the membership. The desk clerks were polite but did their job as to convince you to keep the membership. We canceled and they explained that we would be charged one more time and that would leave us with one last session. No big deal. We scheduled the massage on November 10th for November 30th at 9:00pm. That was the first date available. There was also an additional $10 charge for a couples room. Once again, no big deal. Let’s fast forward to November 30th, at 7:05pm I️ received a voicemail that one of our appointments has to be canceled or we could reschedule. I️ call back multiple times with it ringing and ringing. I️ leave a not so pleasant message asking to speak to the manager. I️ called back a few more times and finally got through. They passed me on to Howard, the franchise owner. He had an attitude from the very beginning. I️ stated how I️ was frustrated as to how you would cancel only one of our appointments. I️ wanted to have my appointment that night or refund my money. He told me that this is not how it works. This made me extremely more irate. I️ asked for corporate’s number as he said they would only refer me back to him. He told me the therapist had a flat tire where as my voicemail said she was in a car accident. The stories couldn’t even match up. And I️ was not going to reschedule to only be canceled on again. I️ became even more irate and had the call terminated on me. My boyfriend was at least able to go in and get his massage even though they keep getting his name wrong. And he also got three different stories as well. I️ will not be returning to hand and stone fo langhorne any time soon. And nor will I️ refer any friends or family. Poor customer service, lack of staff and unprofessional staff and ownership.

5 stars Customer since 2012

Always professional and a relaxing time.