Samantha is amazing and the reason I keep coming to Hand and Stone for my monthly massage! Everything is always perfect. I am however disappointed that you raised the prices for your members who, as I was told when I bought into it, were to be locked into the $49 a month charge as per when you first opened. Guess I will need to pull out my paperwork on it but seems. to me that if members were promised a locked in rate, raising it, isn't really worth a membership? Something seems amiss. Hmmm... Membership SHOULD have it's privileges don't ya think?