88.5% would refer friends and family to us

5 stars Customer since 2015

A very relaxing and invigorating massage. Marcus know where the problem in my muscular system were and hit the target .

When I left I was so refreshed and felt completely released.

5 stars Customer since 2020

Isaac did a great job-- best and most thorough massage I have had in a long time.

2 stars Verified customer

I've been a customer for several years, but will most likely be cancelling my membership soon. Scheduling is my biggest pain point. There's really only 2 massage therapist that are worth the cost for me. Scheduling with either one of these therapist usually has to be done 3 weeks out. I work Mon through Fri, so like a lot of folks, I can only schedule evenings and weekends.

5 stars Customer since 2017

I am always pleased with my massage therapist Gigi. She always is able to help me with all of my aches and pains. I love her.

5 stars Customer since 2019

I had Ashley as my massage therapist. She was very accommodating for my first professional massage and would always ask if her pressure was right for me. She is very friendly and insightful and wonderful to carry a conversation with! Thank you for the massage and the mini therapy session

4 stars Customer since 2016

I absolutely love my therapist Gigi! She is wonderful! I just wish the front desk would quit messing my appointment times up. At least 4 times now my appointments are mysteriously changed to a different day.

4 stars Customer since 2015

Samantha is amazing and the reason I keep coming to Hand and Stone for my monthly massage! Everything is always perfect. I am however disappointed that you raised the prices for your members who, as I was told when I bought into it, were to be locked into the $49 a month charge as per when you first opened. Guess I will need to pull out my paperwork on it but seems. to me that if members were promised a locked in rate, raising it, isn't really worth a membership? Something seems amiss. Hmmm... Membership SHOULD have it's privileges don't ya think?

2 stars Customer since 2016

I was not called back until 10 min after my scheduled time and was not apologized to for the late start. When I was in the room I smelled cigarettes when my face was in the cradle. The massage was not what I expected. Evan worked beyond slow and was very repetitive. I spoke up a couple of times about where I wanted him to work but perhaps i miscommunicated to him.

5 stars Customer since 2016

Leila gave the best massage ever

Hit all the problem areas. OMG. Feel so good and will be back

1 stars Customer since 2017

These people are crooks. They give you this great special all the while they are hoping you don't notice they charge you $60 a month afterward. It doesn't matter your age and they won't reverse the charges even for a 17 year old. Terrible people and business. Do not recommend.