I received a facial and a deep tissue massage at this location.
The facial was pleasant enough although the esthetician liked to chat.
As for the massage, I was fairly disappointed with it. I asked for a deep tissue massage and on the questionnaire, I selected I wanted a firm massage. The massage I received was anything but firm.
The RMT did ask me about my concerns and did try to address them but quite honestly there was just very little massage. It just felt like a little light rub down with some correction positioning of hips/legs etc. At first I thought it was just a warm up and then the real massage would begin, but it never came.
The RMT also liked to chat a lot. I mean no offense but I came to focus on myself and have a relaxing day, I did not go to have a conversation with someone. Perhaps this is a question that can be asked in the questionnaire i.e. if we prefer to chat or not.
Lastly, the RMT has something rough on her fingers/maybe a nail or something and every time they would use that hand to rub, it would scratch me and make it uncomfortable.
The esthetician and RMT were both very pleasant and have no issues with them personally, but when going to a spa/massage, there needs to be some level of professionalism and standard in terms of ambiance, relaxation, comfort provided to the client and this is ultimately the service I am paying for. Which I did not feel I received.
I was so looking forward to receiving a massage after so long but left feeling very disappointed.