68.2% would refer friends and family to us

5 stars Customer since 2018

Great service by Claudia

5 stars Customer since 2017

Service was amazing. Vicky was everything became a member because of her.

5 stars Customer since 2017

The massage was amazing. Ralph knows what he's doing and he is extreamly Professional. The staff is also very polite and courteous. The place smells amazing. I love going.

5 stars Customer since 2017

Was amazing

5 stars Verified customer

Excelent

5 stars Customer since 2018

Ingrid is a wonderful, well educated skin specialist.

5 stars Customer since 2017

The most amazing and relaxing experience!

1 stars Verified customer

I got a facial at this location. It was the WORST facial I have ever received in my life. My extractions were so painful that I was literally screaming, telling the aesthetician to be PLEASE BE more gentle, taking my hand out from the covers to stop her, and crying. I also had to tell her to just stop altogether. The rest of the facial was rushed and did not feel relaxing nor as if my face was being thoroughly cleaned. I was told at the beginning of the facial to upgrade to the detox. At the end, I let the receptionist know that the facial was torturous and rushed, and I still was told to pay for the upgrade. I asked to speak to a manager, they said the manager was not there and to call the next day. I called the next day, and a manager could still not be reached. I left my number & I am still waiting for a call back. I am a hand and stone member and I will never go back to this location. The Pembroke Pines and davie location are much more professional and have much better staff.

5 stars Customer since 2018

Great customer service. The girls at that the firont were very polite and explained all the services.

5 stars Customer since 2018

The place is wonderful. all employees are very friendly. Mike and milly are the best. my only problem is that if I want to transfer a massage to my husband or my mom I have to pay 10 dollars. that does not seem fair to me because it is an additional charge without meaning, they should change that detail in the policy

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