92.1% would refer friends and family to us

1 stars Verified customer

Horrible management. Do not recommend. Massage therapists are wonderful. It is a shame the manager is clearly not equip ... Read More

1 stars Customer since 2019

sucks big time. after a relaxing and enjoyable massage, I was barraged at the front desk with an aggressive up sell for ... Read More

1 stars Customer since 2012

My visit yesterday was really disappointing. I've been a member for 10 years and used to love the customer service and q ... Read More

5 stars Verified customer

Jenn was my therapist and she REALLY listened to me. I was in real pain and needed bodywork. She worked on all of my pr ... Read More

1 stars Customer since 2017

My first experience with Hand and Stone Newtown was disappointing. Despite the appointment being made with a specific re ... Read More

5 stars Customer since 2013

I always go to the same woman and she is great. Staff is friendly and it is always clean.

3 stars Verified customer

The lobby was nice and welcoming. The massage room I was put in looked like a big open "kitchen" type room. It was not ... Read More

Hand and Stone Newtown replied:

We are sorry you were disappointed with your massage. Please call us so we can make this up to you. Without your name we cannot reach out to you. Hopefully we you will connect with us so we can show you that we can do better.

5 stars Customer since 2017

Awesome massage

5 stars Customer since 2014

My hot stone massage was excellent. Mai did a very professional job. It was very relaxing and soothing. Very satisfied ... Read More

5 stars Customer since 2013

Always feel great after a massage from Hand and Stone in Newtown

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