97.5% would refer friends and family to us

5 stars Customer since 2014

The massage was just fantastic - I really appreciated it. I would like to make one suggestion however, having nothing to do with the massage. Would it be possible to handle the business BEFORE the massage? I realize that this won't work for everyone but it would be a nice option - this would make the experience much more pleasant then standing and waiting for the payments to be looked up/processed/etc.

Thanks for at least considering this option

4 stars Verified customer

The service is excellent. I am a regular client of Jenny's. I am concerned that appointments are booked months in advance. Another client has reserved a time at least until March, 2018. I couldn't check any dates in the future as I was taking up the front desk time to attend to other clients. I am thinking of not returning. There should be a policy limiting advanced booking. The front desk recommended another masseuse but why should I change to another person when someone else is monopolizing the evening appointments.

4 stars Customer since 2016

I was happy with my facial, relaxing, and thorough. Jenny explained what she was doing, and gave me some tips to follow through at home. There was only one product that she suggested to me, and it was a sensible recommendation that I did go through with the purchase. She didn't try to sell me on hundreds of dollars on multiple things that I already have in another skin care line. I appreciate that.

4 stars Customer since 2017

Staff is very professional

5 stars Customer since 2014

Betty was amazing! She is my new favorite masseuse and will be requesting her from now on...Loved my massage!

5 stars Verified customer

Great experience. Wonderful customer service. Best massage ever!!!

5 stars Customer since 2015

With the upgrades that I did on my last visit with the extra credit I had, my face never felt better! THANK YOU Kari!!

4 stars Customer since 2016

I am never disappointed with the professionalism of the staff. They cannot do enough for you. The massage therapists are experienced and listen to your needs. It is always a nice experience.

5 stars Customer since 2017

I will definitely revisit Hand and Stone Porter Ranch. I live in Sugar land, TX. will research if there is a location near me. Thanks JR, you were fabulous!!!

5 stars Customer since 2014

Check-in is always nice--gals up front seem to set the mood.

Maria is absolutely fabulous! Can't wait to have her over and over....

A friend of mine DID do a walk-in yesterday, so I'm trying to spread the word.

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