90.6% would refer friends and family to us

1 stars Customer since 2018

I was very disappointed in my massage. The therapist had shaking hands the entire time which made it very difficult to relax. He was unable to provide/maintain any sort of pressure. I asked for a focus on my shoulders but the majority of time was spent on my legs. I would not recommend or go back.

1 stars Verified customer

Had the worst massage ever! I'm wondering if the massage therapist was licensed - so inexperienced, his strokes/massage techniques were so tentative, uneven, sometimes it felt like he was just patting me around to kill time. Such a waste of my time and gift card!

1 stars Verified customer

My massage therapist had a warm and friendly personality how ever apptitude for giving massages was very amateurish and lackluster. And was hardly capable of giving a 100 minute massage cause there was a lot of wasted time where it felt like she was just laying her hands in a spot but not really doing anything. Probably the worst hand and stone massage i have had ever had cause I really didn’t feel any better or more relaxed when i left. Then had the audacity to tell me what spots in my back seemed tight at the end. She had 100 minutes to work with maybe she could have used some of the 20 minutes she wasted with her hands motionless on my feet to loosen up those spots just a thought

5 stars Customer since 2018

It was Great !!

5 stars Verified customer

Carrie is the best!!

5 stars Verified customer

JoJo was excellent. Very professional, aware of issues, and did excellent work.

5 stars Customer since 2017

Reggie is the BEST! Love the entire staff here, very welcoming

5 stars Customer since 2016

Clean, friendly, and a great massage.

I received one of the best massages from RUBIN

5 stars Customer since 2018

I had a wonderful experience at Hand and Stone Raleigh from the time I called and set up my first appointment. I was assisted by a friendly assistant via phone who was so helpful in explaining the details and answering my questions. The location was super easy to find and, as I entered the front entrance, there was an overwhelming feeling of serenity and peacefulness. The receptionists were welcoming with their friendly smiles and they made me feel right at home. My message therapist was so wonderful and professional. I felt so comfortable and relaxed! It was such a great experience that I signed up for their monthly package because I can't wait to go back!

5 stars Customer since 2018

Service was great and everyone was extremely friendly.

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