I have had a wonderful experience at Oberlin location but at this location I am very disappointed. I showed up with a gf for a 9 AM appointment and they told me her appointment was somehow cancelled that day. Offered no apology or solution. Basically said it was my fault, based on a misunderstanding on the phone the day before. Seems weird I had 6 appointments made, and confirmed them all, and that error was made.
Good Afternoon Jenny,
We have made efforts to reach out to you.
We would love the opportunity to move forward on the right foot.
Please reach out to me at your earliest convenience! I can be reached at firstname.lastname@example.org or 919-729-5606. My name is Joseph and I look forward to hearing from you.