93.1% would refer friends and family to us

4 stars Customer since 2016

Everything about my massage was perfect. My only upset was that due to the previous client, I was taken into the room about 10 minutes after my scheduled appointment (6pm), but my massage still ended at the scheduled time of 7pm. So it wasn't the whole hour.

Aside from that, the massage was great!

5 stars Verified customer

Professional and listened to my specific request. She has a fantastic technique of getting out the knots.

5 stars Verified customer

Staff very polite and knowledgeable

5 stars Verified customer

I absolutely loved my massage, the ambiance, my massage therapists was great, I was very comfortable, very relaxed, great euphoric aftermath. I went with a friend, we had to wait two days for an appointment, & we were supposed to have male massage therapists, but my massage therapist was a great match for me, so I was glad it worked out that way; only thing was th soft, relaxing music kept going in & out, honestly at points I was so relaxed I wouldn't notice right away.

5 stars Customer since 2017

The massage was excellent!!! The therapist was very professional in every manner and gave me a great massage too. I highly recommend having one.

3 stars Verified customer

Good use of the hot towels. Chose this masseuse because the receptionist says she has a firm grip, I do not agree with this. Her massage strength was light at best. Perfect if that's what you're looking for, but I prefer a firm, deep tissue massage, but I shouldn't have to pay extra for that.

5 stars Verified customer

I am a regular member of Hand and Stone. I could not visit center for some time causing stiff body. I had scheduled deep tissue with Erin. I also had massage with Erin in past and was never disappointed. I think this was the best massage i ever got. I felt very relaxed and rejuvanated at same time after the massage.

3 stars Customer since 2017

Overall the facial was very good. However, the woman working the front is very intimidating. When I first walked in she talked over me trying to get her whole rehearsed greeting out. After that I felt like I was being scolded everytime I tried to get up to get or give her paperwork. She kept telling me 'I'll come to you' but in a tone that made me feel like I was doing something wrong. Not very inviting at all. The woman who gave me my facial seemed to know what she was doing and did a good job, but I felt like she wanted to be anywhere but there. Neither employee I encountered every smiled or seemed happy to be there. While checking out the intimidating front desk woman tried to hard sell me on a membership and when I kindly declined she kept pushing and then finally asked me why. I felt like saying because you people are the most unhappy, standoffish people I have met. I don't want to come back ever!

5 stars Customer since 2014

Robert is great!

5 stars Customer since 2017

The massage was great...so relaxing!!!!