77.8% would refer friends and family to us

5 stars Verified customer

Great service again!

3 stars Verified customer

Loved my first visit and expected second visit to be on same level. Overall therapist seemed less experienced and knowledgeable. Still pleasant but different level.

Also got a call an hour before my massage asking if I could move my appointment 30 minutes forward. I couldn’t because I had already set my schedule for the day. Told them I couldn’t get there later than 1:00 (my original appointment time) so I’d have to reschedule. I was told they had a 1:00 opening. So not sure why they called in the first place to reschedule me.

5 stars Verified customer

Felecia was amazing. Her treatment was professional and relaxing. I would recommend seeing her!

5 stars Verified customer

I really like the open-feel of the lobby/reception area. It feels so welcoming.

As for my appointment with Sandra I am,VERY HAPPY. I had a 2hr session, since I have several packages I was able to do this & it was definitely better than the 50-60 min.

This NEW location is so much closer to me & may well help me decide to stay with H&S. My original location was Alamo Ranch, but we moved and Stone Oak is just a HORRIBLE drive traffic & construction-wise.

I will DEFINITELY be returning to the Vineyards location in the next 2-3 wks. ☺

5 stars Verified customer

Had an amazing first time experience at hand & stone. Plan on going back very soon & with Krystal. She made me feel very relaxed & comfortable

5 stars Verified customer

Everyone made me feel welcomed and the professionalism was excellent. I received more than what I expected.

1 stars Customer since 2018

I have always been pleased but this last facial was horrible

I’m thinking of canceling my membership

And the sad part I don’t think she realizes

5 stars Verified customer

Excellent! Best massage I’ve ever had!

5 stars Customer since 2018

Brent was awesome.... I was so tense when I got there and when I left I felt fantastic .... thanks Brent

4 stars Customer since 2018

Very unique, lots of knowledge. Would have preferred a more ‘quiet’ massage, but she had a lot to share about her massage technique.

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