The massages are always great. Especially the Himalayan stone massage. The facials have never met my expectations. The esthetician was brand new, straight from school with no other experience. She did not have the facial steamer prepped and ready to go, so we did not end up using it, she was still trying to figure out where everything was located as well as how the lights work in the room. When you are spending $100 plus on a service, I would think it would go smoother than that. I am going to give this place another shot before I decide to rescind my membership. I understand that opening back up after mandatory closing can also be challenging for a small business.