I was really disappointed in my services, as I've always had positive experiences at the Hand & Stone where I live out of state. My massage therapist was nice, but she didn't focus nearly enough on my lower back. She'd get to a knot, work it for a few seconds, then move on instead of getting after the knot(s).
The girl that did my brows did a good job in that they came out a nice shape, but she burned my brow bone on my right eye with the wax.
I won't be going to this location again while I'm here, which will be for several months.