I'd like to first start by saying the massage was excellent, Alberto techniques and pressure was perfect. I really enjoyed my massage but I left feeling confused and a little bit cheated.
When I booked the massage, I was fortunate to be apart of the $79 pricing as a first time customer. When I arrived to my massage I was told it was a 50 minute massage and I may have misread the AD but I was under the impression it would be an hour. Second and most important, there wasn't enough Hot Stone. For a place that specialize in hot stone it wasn't nearly used in the massage. Hot stone is my favorite form of massage and I'm happy to pay $$$ for the luxury, however I didn't feel like I got my money's worth. Finally, when I was checking out there was a sign that was next to the front desk that said first massage $49 (I believe that was the price, I just remember it was cheaper than the $79 I was paying) and it said clearly, it was 1 hour. It felt very annoying/confusing to pay a higher rate and a shorter time when there is your sign that says differently.
I'm indifferent on whether or not to return to Hand and Stone, I feel like I can could get more for the same price at other spas or I'd rather pay more for Hot Stone massage where the stones will actually be used more. Alberto was fantastic and I will say he did a great job of elevating some of my tension, He was very professional and had great pressure.