This was my first time getting a massage at hand and stone, ice only done facials with Cindy in the past. First of all I was disappointed to hear that Cindy is no longer there, so decided to cancel my facial and get a massage instead. I signed up for deep tissue and told Greg the masseuse that my neck and shoulder was hurting specifically on the right side. It seemed like the only time the pressure was truly deep was at the base of my skull (I’m still a little sore there 2 days later), but not really deep on the bulk of the muscles themselves. Also, he spent much more time on my left compared to my right sore side (even getting an extra set of muscles on the left and skipping them on the right). By the time I realized he was basically done with the right and had spent extra time on the wrong side my massage was over. All in all, if you just want to relax, I’m sure he’s fine, but I don’t recommend if you have a specific need in mind. I left with my neck not feeling any better than when I got there.