My experience was just "ok". It was my first prenatal massage. The Masseuse was 10 minutes late, never explained what was happening or the process. I has 2 add on's, a warm foot wrap and a cold stone face rub but ended up getting a warm wrap on my hands and feet, no cold stone face rub (which was actually recommended by the front desk) and what I was most looking forward to. There was no explanation as to why I didn't get the add on's as requested. I was taken back to the room at 1:10 for a 1pm appt, then the masseuse took a long time to get back and the massage was finished at 2:05; so I didn't get my full hour yet paid $104 after having to explain I didn't get my requested Add on's and I didn't want a credit for "next time" but wanted to not be charged for services not performed. I was able to relax which was nice but this experience was lack luster at best, especially for the price. All in all it was a bit disappointing.