66.7% would refer friends and family to us

5 stars Customer since 2018

I have been suffering from chronic pain for almost a decade due to a car accident, and it usually takes a few visit with a therapist for them to get my needs addressed. Bridgette had me asleep on that table in 30 mins and I walked out of H&S two hours later with a membership and a therapist I will always be coming back for. Can not wait to see Bridgette again! Thank you!

3 stars Customer since 2018

I got a swedish massage. Told the masseuse that I wanted firm pressure when she offered soft, medium, or firm. I specifically told her that I usually feel my massages are too soft. About 1/3 through the massage I asked her to increase the pressure. It was still pretty "wimpy" in my opinion. I left disappointed. I'm a petitte woman so I can't imagine that my "firm" massage would be satisfying to anyone. Maybe I need to try deep tissue?

5 stars Customer since 2018

Bridgette was my massuese and she was fabulous. It was so relaxing, I felt like a new person when I left!

5 stars Verified customer

Everyone was so nice and my facial experience was very relaxing.

5 stars Customer since 2018

Very professional staff.

5 stars Customer since 2018

Had a great first visit. She was awesome!

5 stars Verified customer

My face looks so much better. I love the microdermabrasion. It was a very relaxing experience.

5 stars Customer since 2017

I received a massage and facial from Kenneth, and it was just what I needed! I was very impressed by his attention to my needs. Starting with the massage, Kenneth asked me what kind of pressure I liked (medium to firm), and then after starting the massage he verified if it was enough. It is that specific attention to detail that sets a great massage therapist apart from the rest. As for the facial, I was so impressed by how knowledgeable he was about my skin!! Upon just looking at my skin he was able to determine why I was breaking out, chose the best facial that my skin needed, and even recommended a topical treatment for me to use at home (which was waiting for me right when I got to the front desk!). I cannot wait to book my next appointment at Hand & Stone West Village... I wish I could go every day!

5 stars Customer since 2018

I always have a great experience and Yessenia always recommends things that are necessary for my skin type!

5 stars Customer since 2018

Ken was wonderful! Plan to come back for a facial with him.

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