68.6% would refer friends and family to us

5 stars Verified customer

Andrea listened to my requests and really helped release my aches

5 stars Customer since 2018

I had my first facial here and it was amazing. Ginger is so knowledgeable about skin care and gave me wonderful recommendations to help improve my skin to where I want it to be. The facial itself was so relaxing and I could feel the difference in my skin as soon as I walked out of there.

5 stars Verified customer

Friendly staff and great masseuse! Felicia was excellent at targeting and working through my trouble spots, rather than giving me a standard massage. I would definitely recommend Felicia to anyone that has injuries or chronic pain!

1 stars Verified customer

my husband surprised me with an apptmnt for a massage. I was pleased as i walked in the door of the establishment. The lady @the front desk was polite but i felt like she was pushing too hard trying to get me to upgrade and add a facial to my massage.. It made me think that they get a bonus if we accpt the offer. Aftr politely declining the facial i was escorted to wht appeared to b a Dr's offc wit a picture of rocks on the wall and a bowl of warm stones on the counter. No beautiful calm feel, no smell of candles, no soothing music, and no ambience to support the feeling of being at a spa or massage parlor. Just a digital clock on the counter, a dim light &a loud fan in the corner. I didnt rcv a full body massage as expected but she did wrap a hot towel around my feet. I also specifically requested to focus on my lower back but the massage tech did the very opposite by focusing on my upper back &shoulders.. I tipped anyway because it was mothers day but will never be returning...

5 stars Verified customer

Great experience- staff friendly, facilities clean and elegant, very relaxing massage

5 stars Customer since 2018

I enjoyed my massage and Katie was great!

3 stars Verified customer

I was supposed to get a hot stone massage as part of the tranquility package. I saw the stones on the counter along with the ice for the cold facial treatment. I kept waiting for her to use the stones because she did every other component of the tranquillity package, but she never did.

2 stars Customer since 2018

My first complaint is my appt was scheduled for 12:00 I arrived 5 mins late after finding a parking spot. Then I had to fill out paperwork and get undressed which made my massage start at 12:20. The massage therapist did a decent job on my back but absolutely neglected my feet and did a poor job on my legs then she (Andrea) ended my massage at 12:57. So I asked to speak to a manager (Nick) he was nice but he said feet we're only done by request, which I never been to a Massage parlor like that before. I'm a train operator so I receive massages alot. But if he wouldn't have offered a free upgrade I wouldn't becoming back.

5 stars Customer since 2018

Bridgette was AWESOME!!!!!

5 stars Customer since 2018

I have been suffering from chronic pain for almost a decade due to a car accident, and it usually takes a few visit with a therapist for them to get my needs addressed. Bridgette had me asleep on that table in 30 mins and I walked out of H&S two hours later with a membership and a therapist I will always be coming back for. Can not wait to see Bridgette again! Thank you!

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