80.0% would refer friends and family to us

2 stars Customer since 2020

My family arranged for me to have a massage with the hot stone and CBD elevations. I had to tell the M therapist about the hot stone and she at first told me it wasn't included then she checked again and said it was..my massage was to be an hour but was only less than 45 minutes (I had my own stop watch going) . When my family asked how the massage went I had to be honest and tell them that the hot stone felt nice.. thank you for paying almost $100 for me to feel brief moments of hot stone across different parts of my body during a lack luster massage.. India was polite but not welcoming. No questions of if the pressure needed to increase or decrease just went through the motion of massage.. if I'm to be COMPLETELY honest, I've had MUCH better massages from the mall kiosk than I had yesterday at Hand and Stone. I'm pretty sure my family didn't have this experience in mind when they sent me there for a birthday massage. Any other questions feel free to call me. 4122458682 Malik Edwards

5 stars Customer since 2019

Loved my massage. Place was very clean. Corinne was friendly excellent massage. Front staff was friendly.. I’ll definitely be back.

5 stars Customer since 2019

Great experience all things considered being in the middle of a pandemic! India G is the best!

2 stars Verified customer

Both massages felt rushed. Customer service was below average and my personal masseuse was very unfriendly.

5 stars Verified customer

Rhonda Y. was excellent! She addressed areas in my back and shoulders that no other therapist has done. What a gem!

5 stars Verified customer

Excellent service. Friendly very clean environment. Staff is very professional and the massage was amazing.

5 stars Customer since 2020

Normally I only get a massage when I’m on vacation, (well with Covid that changed my plans) my Son Nolan of Cooks Catering, surprised me with a massage, right from the front door I was welcomed with a big smile. The atmosphere was awesome put me in relax mode very quickly, Exceptional Custer service, Corinne was great, I will be scheduling a appointment soon!

5 stars Verified customer

Corinne was wonderful! I left feeling relaxed and restored. Definitely will book again!

3 stars Customer since 2020

It was a good experience but I had booked a hot stone massage and I didn't get a hot stone massage. I also was not given a hot towel after my massage to take off the excess oil. The masseuse wasn't very friendly. But the front desk staff was very apologetic and nice. It was still a bummer to not receive what I asked for.

3 stars Verified customer

The places is really and the front desk lady was also very nice but the massage I got was very strange! I'm not exactly sure what "technique" she was using but it wasn't good. Kinda, like, tickling you then using one finger go vibrate the area. I didnt feel like a git a massage, I anted deep tissue and she never used more then two fingers, ever. I would of asked for more pressure but I dont think she could because she was only using one finger. I add cupping but only got maybe 10 mins of it out of 80. I will go back and try another therapist because the place was so nice and the other staff was so friendly