It is so nice to have a family owned business in our community that knows what customer service, and support really means. Our car had transmission issues last week, we called Han's spoke to Larry one of their service underwriters, explained the symptoms and he suggested we bring in the car that afternoon.
The diagnosed the issue right away and informed of the issue, and what they needed to do to get us back on the road. We reteanted a car and they confirmed our issues, and we were treated great by the car rental company, and the next day, Larry called to inform us that we would more than likely have our car back by Friday afternoon, then Han's Senior called to confirm it would be ready on Friday afternoon.
Their team jumped on our issue right away on Wednesday afternoon, and with in 2 full days we had our car back. What can we say but" Thanks for the Fantastic support and Great Support on getting our issue resolved so fast.
We really appreciate all of your support and efforts when servicing our families cars.
Please seriously consider a visit to Han's Imports for Fantastic Service, and especially for a family and staff that really does appreciate your business and for their ongoing business friendships.