Having had years of BAD experiences with dentists and some pretty shoddy work, I went to see Dr. Hassell about 11 yrs ago. I walked in and said, "Pull my teeth, all of them! I am tired of putting money into my mouth when I am losing most of them anyhow!" He looked shocked, and said,"Okay, but lets look at what you have, what's been done, and then at least allow ME to tell you what I think". "Then, if you still want them pulled, I will honor your request and we will pull them." After a full exam and x-rays, he gave me all the options I had and the work needing to be done saying we would do what I wanted, when I wanted. He then asked me to go home and think it over. I did. I was so surprised when I got a personal call that evening from Dr. Hassell. No dentist ever called me, not even after my gum surgery! He wanted to just check on me and the discussion we had earlier that day in his office, saying he hoped he had not scared me away. He could see I had been through a lot with my teeth over the years, and that a lot of my problem was the area in which I was raised, no fluoride in the water and growing up if we had teeth problems it usually meant extractions. As I said, all this was almost 11 yrs. ago since that first visit. Dr. Hassel and his entire staff have been WONDERFUL to me and to my husband! We live in Cedar Park and work in Austin but its worth the drive to Pflugerville to have our teeth worked on by Dr. Hassells office. My first cleaning they had give me gas, I was so terrified. I am happy to say, I no longer need gas for cleaning AND I still have the same teeth I walked in there with 11 yrs ago. They may not be as beautiful as many people have but they are mine! I would, and have many times,very highly recommended Dr. Hassell and his entire staff to anyone looking for a great dentist! Thank you Dr. Hassell, Suzanne, Kerry and Tammy!