Dr. Hatae's office is staffed with some of the friendliest and caring staffs I have ever come across in the medical field. A group of highly professional individuals who has always made my experience at this office very pleasant. That speaks volume when one talks about his experience at a dental office! :)) I have been going to this office for years and can say honestly that I have never been disappointed. Everyone strives to do the best job he/she possibly could. I specially commend their appointment and time-slot planning skills, so you won't have to sit in the waiting room for long, unlike most other medical offices, who have no respect for your time. As for Dr. Hatae himself, aside from his warm smile always, I have found him highly competent, skillful, honest, caring, charismatic, fair, and always going out of his way to explain the procedures, results, and potential complications, if any. I highly recommend this office to anyone looking for an outstanding dental professional(s) and office staff.