97.7% would refer friends and family to us

4 stars Verified customer

Extraordinary ability to track down issues on virtually any make of car. Mine is 20 years old, so has aging problems that are normal for older cars: i.e., brakes, oil hoses, alternators, A/C, squeaks, etc. If it can be fixed, there's a 95% chance Mr. Gray can do it, at a reasonable cost.

Here's my suggestion: Since Mr. Gray is the only trained mechanic and needs to get each customer in and out promptly, it might be of value if he could have an extra pair of eyes to briefly inspect the exterior of each car before the customer drives away.

For example: Two separate occasions an extra "pair of eyes" would have caught these oversights: First time the battery was too weak to start, so he had to jump start it, eventually replaced the battery and the alternator. Second time there was piece of Trim on the lower fender noticeably protruding (mishap during service obviously) and he removed a screw, realigned the Trim, and reset the screw. His helper might have seen that had he been given the task to just walk around the car and "eyeball" it. The nearly dead battery also could have been detected if a helper would have started it to leave in front for pick up.

These things happen and are corrected in time with a positive attitude. None the less, he's one of the best!

"Extra pair of eyes".

5 stars Customer since 2018

The mechanic Phil was super nice and friendly, he did a great job!

5 stars Customer since 2007

Phil, as always, was competent and efficient.

5 stars Customer since 2007

Phil has taken care of our vehicles for at least a dozen years. He does not give up, even if a problem defies solution for quite some time.

5 stars Customer since 2014

Phil and the Hazard Center crew continue to provide excellent customer service and value. Highly recommended.

5 stars Customer since 2016

Phil is THEE BEST!

5 stars Customer since 2018

These guys were quick, helpful, friendly and got what I wanted done ASAP!

5 stars Customer since 2007

Phil smog checked my aging Sequoia quickly and competently as always.

5 stars Customer since 2017

Great service. Honest estimates. I left a review on Yelp and also on your website.

5 stars Customer since 2018

Came in last minute and the technician had no problem helping me during the lunch hour. He was very polite and friendly.