First off I was pleasantly surprise to get a same day appt. When does that ever happen in a doctor’s office? Secondly the little MA that took me thru the office on a mini tour was very sweet. Voice was too low , even though I told her I had a hearing problem, but once we got in the room the one on one was a bit better. They give you a welcome gift with a nice intro letter, water bottle and cookie which I’ve only seen this done in plastic surgery offices which is a nice touch and appreciate. Dr Shih was very pleasant ,soft spoken also ,but quick in solving whether I had in infection in my big toe from a stub that occurred the past weekend. Removed the nail, felt we would nip it in the bud before infection took hold, it work. I was to return in a week, but cancelled since the toe is healing nicely. I would recommend this office to anyone I am a happy toe camper!