From the customer service with making and rescheduling my appointment, to the full spa treatment I received, was nothing less than excellent! I was scheduled with Stephanie to do my full spa manicure & pedicure and was more than pleased with the ENTIRE service! She wasn't there to push products on me, but instead was personable and did a fantastic job! Head-to-Toe is a clean, hygienic, friendly and well maintained spa. I will forever recommend them and definitely continue my future nail appointments with Stephanie!