Specifically asked for a neck, shoulder, back focus and masseuse started at feet and didn’t get to my neck and shoulders. While the lower massage was nice, it was not what my body really needed nor what I asked for and I still have neck and shoulder stiffness. Spa pedi and mani felt rushed and not ‘spa’ at all. I should have said something at the time, but was trying to enjoy what little was given. It was too high a price tag for the service I received and I will not be going back.