It was our first visit with our new puppy, but we are established with our other two. Dr Bowman and David tended to our Tucker. David was kind and very good with Tucker. Dr Bowman is ALWAYS super informative, patient, and make the visits as pleasant as she can for all of our babies. As Dr B said, all of our dog have 'special needs' and two of them are very similar to her own pets so it's great to take advice from a professional who has also experienced the same kind of issues. I have great confidence in her and her staff; they all seem to work hard to make each visit great for our dogs and good for us too! I am so happy Health & Harmony was recommended to us!!