Our friendship began 15 years ago while we were both volunteers of the Ohio Wildlife Center, a non-profit organization who is dedicated to caring for injured and orphaned wildlife. Little did we know that this introduction would lead us on a journey of friendship, hard work, trust and mutual respect.
In 2011 we decided to take our personal and professional relationship to the next level by becoming business partners and now owners! We each felt that we had a unique set of skills to offer and that we shared the same values in our practice of veterinary medicine, including an emphasis on caring for each patient as a whole individual.
We would like to thank Dr. Eve Boggs of Health In Harmony in North Carolina for allowing us to use a variation on the name of her integrative mobile veterinary practice. The words Health and Harmony felt so right to us and are paramount to how we not only practice veterinary medicine, but how we view animals as whole beings.
As a first time pet owner, it's been tough to tell what needs medical attention and what doesn't with our two new rescues. The staff at Health and Harmony help us feel as if no issue is too small and that they care about the health of our dogs just as much as we do. What really struck us as going the extra mile was the fact that they examined our dogs while sitting at eye level with them. No cold metal tables like we've seen at other vets.
When I arrived it was warm only to find out after getting foils in my hair it was over 85 degrees per the ac repair man. I asked why they would not call the clients to inform them so they can decide if they want to sit in this heat indoors.....I was told they never close....well I don't think it would be closing but just good customer service to let the customers know. I certainly would have rescheduled instead of paying $100 plus tip for a partial highlight. I conveyed this to the stylist and the front desk but nobody seemed to even appreciate the feedback. Nor were they even apologetic....not one I am sorry for the inconvenience. Seems almost like an air of attitude in the salon versus good customer service.