I really like how thorough they are with the initial meetings. I appreciate the testing they do up front to find problem areas. And then they actually discuss the gameplan of how it will be fixed. I also really like how they teach you how to do physical therapy to help with the problem. With the goal of actually *not* having you come in all the time to be adjusted.
My only criticism is that calling the office is really obnoxious. There is usually a hold, and if you call after hours, the voicemail cuts off too soon for you to leave an actual message. I wish you could just schedule online. I love that you can get text and email reminders though. And if you schedule your appointments in advance when you're already in the office for an appointment, there is no problem.