1127 NE Broadway Street
Portland, OR 97232

Mon - Tue: 8:00AM - 8:00PM

Wed - Thu: 11:00AM - 7:00PM

Fri: 8:00AM - 8:00PM

Sat - Sun: 9:00AM - 6:00PM

97.9% would refer friends and family to us

5 stars Verified customer

Very kind staff who respects you and your pet.

5 stars Verified customer

I'm a first time pet parent and was definitely nervous for my cat's first visit to the vet. All of the staff we interacted with were incredibly friendly and put me at ease. My concerns were addressed in a professional and caring manner even though they have probably heard these questions a million times before. I left feeling confident that my cat was in good hands!

5 stars Customer since 2015

From start to finish, a professional, friendly experience. For starters, virtually no wait time, and the technicians and vet were very patient with my extremely shy dog; they sat on the floor with him and conducted the exam "at his level." They offer advice without being judgmental and respect both dogs and their humans. My dogs have been to three other vets over the years, and this one is the one we will use from now on.

5 stars Verified customer

The staff is very nice and kept me informed throughout my very short visit. Excellent value for a reasonable price.

5 stars Customer since 2017

Dr. Sullivan was very patient with our cat, Indy, who was not a willing patient at all. The information provided was helpful and the service was attentive.

5 stars Verified customer

Super friendly and efficient!

4 stars Customer since 2017

As a new customer, recently moved to the area, their service was excellent. They reviewed my dog's records and gave him a good checkup, got him caught up on shots and discussed preventative care. The reason for four stars? They were very expensive. I reviewed records from my old vet (very rural) and found that I paid nearly twice as much for roughly the same services. I expected to pay more, but not 100% more. However, even with the expense, I will plan to go back for the service, the care they showed and the convenience.

5 stars Customer since 2017

Everyone was very sweet and helpful!!! I think says 10/10 for the treats

5 stars Customer since 2017

My first contact with this magnificent group of people came when I rolled in (I use a mobility scooter) late in the day and presented them with an elderly cat in terminal condition. I may have expected them to just take her back and release her, but NOOO! They gave her pain meds, which enabled me to say goodbye to an old friend without feeling I was putting my needs in front of hers. I expect competence; I delight in compassion. Heartfelt nailed it, and so, when a new beastie captured my heart, (didn't take long! I AM a crazy cat broad, after all!) there was no question where I'd take him. These are smart. caring people -- SIX stars!

You might do as well, but I doubt you could do better!

STella Calvert

5 stars Customer since 2016

I couldn't be more pleased with the speed and care Dr. Carter took for our little boy. We'd seen an ER vet and that had gone poorly, so to have Heartfelt swoop in and have us breathing easy was a wonder. I would recommend them to anyone and everyone! We have a food plan, a surgical consult, and a personal email in case we have more questions. In times of stress, it's nice to have someone help sort through things and keep everything straight. They do that.