1127 NE Broadway Street
Portland, OR 97232

Mon - Wed: 8:00AM - 7:00PM

Thu: Closed

Fri: 8:00AM - 7:00PM

Sat - Sun: 9:00AM - 6:00PM

97.2% would refer friends and family to us

5 stars Customer since 2014

I feel very lucky to have found this place. The care my dog receives from the entire Heartfelt staff is far and away the best. They're consistently kind and compassionate, and always have our best interests in mind. I cannot recommend them highly enough.

3 stars Customer since 2018

As my first experience there, you all treated me nicely but I am not pleased to be told I cannot go with my dog to get her blood drawn. I have no history of trust with you and really think it's not acceptable that I not be allowed to be with my dog.

5 stars Customer since 2018

Excellent experience. Pup came in with bloody diarrhea. I felt listed to and they made a quick, smart, comprehensive diagnosis of pancreatitis. Made me feel secure in their decision and r/o of foreign object ingestion. Highly recommend them. Also thankful they are open on Sundays, cause that's when the crazy stuff always happens!

5 stars Verified customer

Friendly staff who take great care of our pets.

4 stars Customer since 2016

The only problem is that the flea preventative price is jaw droppingly high, and you no longer give two extra treatments.

5 stars Customer since 2018

Amazing and caring staff!

5 stars Customer since 2015

Heartfelt veterinary really makes me feel like a member of their family. They care about my dog like he was their own and they are always kind and caring towards us.

2 stars Verified customer

Had sort of a frustrating experience with the vet on our most recent visit.

The doctor we met with who treated our pet was someone we had never met before but she acted like we had met at some point. She also went on to push several medications for treatment for our pet including an off label non FDA approved drug which made us very uncomfortable.

On top of all of this, the care plans that both of my pets were on were mysteriously cancelled at some point with no warning and no note was left on our account to explain why they had been cancelled. So we had to go through the process of signing back up (and spending way more on our vet visit than we had anticipated).

The cherry on top of this frustrating experience was the vet tech taking forever to bring our pet out to us, only to forget our pet carrier when she finally did bring our pet out. She apologized profusely and loudly proclaimed that she should be fired which just didnt feel very professional.

I will note that everyone we dealt with was very apologetic and tried to be helpful and when we requested to not give our pet the off label medication they were fine with us declining. But the whole experience left my husband and I in a funk the rest of the afternoon because it felt like the whole staff of the office went from being trusted professionals that we know and have worked with to amateur hour filled with strangers.

5 stars Customer since 2014

Dr. Sullivan is a compassionate and thorough doctor. I trust her totally with the care of my dog, Benny.

5 stars Customer since 2018

The vet and tech were both great - kind and gave good guidance and care.