I arrived at the office for my first visit and was greeted by the friendly, polite office staff. I completed my paperwork and was immediately escorted in for my exam by an equally friendly and polite technician. Tests were performed in a competent, professional manner and all my questions were answered. Dr. Lu was delightful, thoughtful and competent. I left feeling like I had all my questions answered and that I had entrusted the health and care of my eyes to an excellent team of professionals.