As always the staff was professional and friendly. I stopped in to get the meds for my cat and they were ready for pick up and had cut the pills and in half and quarters as needed! I love the entire staff and could spend all day chatting with them but, unfortunately, they are always busy so I have to content myself with a brief conversation. I would like to extend a special thanks to Cheryl and Jo at the front desk. These two make an excellent team and are a wonderful asset to the Hermitage Vet Hospital.