96.3% would refer friends and family to us

5 stars Customer since 2010

I take my car here for everything, and if it’s covered by the warranty, they tell me when I should take it to the dealer. Their prices are fair and I have confidence that if something is wrong they’ll fix it.

5 stars Customer since 2017

The staff is always very professional and courteous.Clearly very knowledgeable and quick to provide great advice. I appreciate that they never come across at trying to find things to fix on the car like some shops. They do what needs to be done. It's done well, and the price is always reasonable. I'm thrilled to have found your shop in the last year.

5 stars Customer since 2017

While I only had an oil change, my vehicle was serviced at my appointment time and was done quickly. The employees were friendly and helpful.

5 stars Customer since 2009

Excellent Service

4 stars Customer since 2017

Mike, Edwin, and rest of the crew are professional people whom you can trust for a good customer service experience, whether you're in for inspection or general repairs. I teach at the middle school two blocks away and find their location convenient to drop my car and walk to work.

5 stars Customer since 2004

Excellent service and people!! I have been using them for 46 years now, started in 1971 !!

4 stars Customer since 2015

Courtesy staff

1 stars Verified customer

Was referred to the repair center. initially, for the first few visits the prices charged were ok. Made an appointment to have service done on a new car. Again, they gave me good price quote. I got a call, after I dropped off the car: Job cannot be done. Computer program needed was not available at the facility. Wasted a morning dropping off the car and picking it up again.

Referred a couple of other people to them.

One got a very expensive estimate, three times the amount another shop was doing the job for. Needless to say, that person went with the other shop.

The second referral was having a job done and tried to get a coupon (they received it in an email) applied to the repair. That person got a song and dance about applying the coupon: The poor tech was not going to make any money on the repair... The person did not take advantage of the coupon, because he felt bad about the tech not making any money. Needless to say that person did not go back for any other work.

My take on the place is: Once you are an established customer they overcharge you.

Why are they issuing coupons, when, once your there to fix your car, they dissuade you from using it?

My counsel is: don't use them.

5 stars Verified customer

Always prompt, excellent service. Does not keep you waiting around. Owner is very personable.

5 stars Customer since 2015

Always professional and fair with pricing and time estimates for repairs or maintenance. I moved to Manassas but I still bring my vehicles to them because I trust them.

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