Not Happy. Did not provide proper and honest results on repairs. Also, did not do tire rotation, just told me after the service that front tires are better than rear tires, that was needed to explain before not after the service is done, because I had paid for that service on Amazon. Also, suggested repair was not right and honest.
Mr. Panched; Thank you for your candid feedback regarding your experience at Herndon Auto Care. We apologize we failed to meet your expectations. Your Amazon Local voucher entitled you to an oil change, tire rotation and 18 point inspection. These services were performed on your vehicle without any delay, EXCEPT for the tire rotation, which was clearly explained to you that it would have placed the excessively worn rear tires in the front and the better conditioned front tires in the rear. This action would have created an unsafe, potentially mishandling of the vehicle for you. Needless to say, you are still entitled to 'free' tire rotation' at your convenience. Regards, Bill Walker, Mgr.