1611 West 5th St. Ste 155
Austin, TX 78703

(512) 362-5777

Mon - Fri: 10:00AM - 9:00PM

Sat: 9:00AM - 8:00PM

Sun: 10:00AM - 7:00PM

90.4% would refer friends and family to us

5 stars Customer since 2014

Vida was amazing -- friendly, professional, and talented. My gel manicure looked flawless.

5 stars Customer since 2012

My facial with Hillary was awesome, as always. I was disappointed afterwards though as I was "checked out". I cancelled my membership several months ago and then asked to come soon after. I was told I could come back at the $59 rate but not at the $49 rate I had as a founding member. I decided not to re-join. I wrote several emails explaining why I was not renewing, no response. So the other day, the open house was on and I had thought someone might take time to discuss membership with me again....this did not happen. I felt a little blown off as I paid for my service and left. Hillary is amazing and the only reason I will return for services.

1 stars Verified customer

Had the worst manicure and pedicure of my life for my birthday back this summer. Came with my fiance and he was taken back almost 30 minutes before me and my nail tech didn't acknowledge 1. That we were together 2. Sat me on opp side of room 3. Didn't apologize for being so late. I finished about almost an hour after him.

My manicure was a rushed joke. A pure afterthought with no massage. My cuticles were frayed and free edges rough. The polish was gloppy and on my skin.

The other nail tech told my nail tech after my fiance had been waiting for ages that we were supposed to be taken back together and they had a back and forth while I was lying there with a mask on.

She insisted on putting my sandals back on and then smudged a toe nail almost all the way off but also insisted she could fix it without repainting. Couldn't and had to repaint and then it looked like a goopy mess.

I almost left in tears but paid with 20% gratuity and left bc we don't like to make stinks. In fact, we never even complain - we just figure someone had an off day and move on.

Looked closer at nails in car and i was a wreck so i walked back in to show the fd person who was AWESOME and gracious. She gave me the mgrs card but said i might not hear back for a while bc of a mgmt shift..:waited for a bit but it still bothered me so much that a fancy spa would be like this so i sent the email. Guess what? I never heard back!

I work in the industry in Austin but like to experience different spas during my time off. This was by far (besides the amazing fd woman) the worst spa experience I've had.

Seriously - nobody got back to me?

5 stars Verified customer

Great experience from arrival to departure! Vida is the BOMB. Can't wait to come back!

5 stars Verified customer

I felt like a new person after the massage with Ravi! She is an amazing massage therapist, very knowledgable and so nice! My stress level went down and my back feels great. Thank you Ravi! It was a pleasure to meet her and I can't wait for my next massage!

5 stars Customer since 2012

I'm a big fan of Hiatus, and James was fantastic. Will be back to see him soon.

5 stars Customer since 2011

I'm a member at Hiatus for 2.5 years now -- it is such a treat to be able to go on a monthly basis and get a variety of services! With my busy schedule, the staff is so helpful at getting me when the timing is good for me! (*especially late in the afternoon on Sundays - yes Sundays!)

I have 2 favorite employees for 2 different services!

Jessica Kirma gives a wonderful facial and Jason delivers a very relaxing deep tissue massage!

I've brought 2 friends on board as a member, always take my Mom when she's visiting, and give gift cards annually.

Hiatus just makes it easy! So glad they are here in Austin....!

4 stars Verified customer

Very nice amenities including non-skimpy robes. My massage and facial were very enjoyable and the technicians skilled.

4 stars Customer since 2014

Kristen did a great job with the message and I love the ambiance and attention to detail to help me relaxed before the message (e..g. feet washing). Considering overall value, the price is higher than other places. I can get the same experience and message at Avant Salon for example at lower price. Maybe no feet washing at Avant, but I feel like I have to pay $15 extra at Hiatus for that. I understand that Hiatus has membership that can get you cheaper price, but membership to a spa and pay $69 per month (although it will count back toward services)??? I maybe come back to Hiatus but not in near future.

5 stars Customer since 2013

Ravi did a wonderful job. She is very thoughtful and attentive. Cory was very pleasant and professional.