Amy is such a pleasure to work with. She explains everything to ease any anxiety's before any work is done. I have complete confidence in Amy’s knowledge and application techniques. The staff at the front desk are always very pleasant and very knowledgeable in explaining any specific procedures and their related charges. I am very happy doing business with Hidden Door!
It was my first time getting botox, and Melissa was AMAZING! She was so patient with all of my questions, and made me feel super comfortable. I can't wait to see the results, and I will definitely be back!
This is THE best medical service provider for cats. I LOVE the entire team, and am deeply indebted to them. They have greatly enhanced our lives and, of course, our cats'. I trust them with my cats, and can not praise them enough.
My family and I have been taking 5 cats here for over 4 years, and have always received quality, caring, expert treatment, and advice. Dr. Mark and the entire staff are warm, welcoming, and loving to both their furry patients, and the human patrons who choose their service.
They helped extend the life of, and provide comfort to our geriatric kitty, and treat our younger kitties with love. Lindsey, a receptionist and crucial team member, literally provided me with life-saving advice during an impromptu call I made one afternoon. My beloved cat would not be here had she not given me with that on-the-spot, but knowledgeable information when I called without a prior appointment.
Likewise, I have received 'check-in" calls from staff members before to inquire about the wellbeing of our cats after a visit. Nurse Jenny and other providers truly love the cats who visit; you can just tell by the way they talk to and interact their whiskered-patients, either cooing at them or just loving on them during examinations, making patients feel very comfortable.
Truly, this is a gem of DFW, and a healthcare provider that I would highly recommend!!!
-a fellow Mother of Kittens