Unfortunately, we wont be back. After seeing he same dentist for over 20 years, he retired. I was looking for a good, local dentist office that I could develop a long term relationship for myself and my family. I went in and had x-rays done and was told that I needed a deep cleaning. Not being able to pay for that out of pocket I requested just a regular cleaning. I was told by the receptionist that that was not possible (she said I had 2 - 6's). That was it. No concern, no referrals, nothing. If there is any question about declining business, look no further than your receptionist.
Bottom line, HORRIBLE customer service on her part. Didn't refer me to an office manager, the dentist, or give any substance of explanation. Feeling as though I was getting ripped off, I canceled my appointment all together and had my daughter and son-in-law do the same. Disappointing to say the least.