My first visit was amazing. I just went back for my second visit with the same lady and this time was not so great. She was quiet the whole time which made me feel uncomfortable and super awkward. The haircut I received was not at all what I wanted. I left looking like nothing had been done to my hair. I really like this shop but after my last visit I don't know if I'll be returning there.
Hi there. Thank you so much for letting us know your experience here at High Maintenance Salon. I am sorry that your returning visit fell short of the "wow" factor you received your first visit. We would love an opportunity to make the situation right again. We stand behind our work, so if you ever feel that the results are not everything you expected, we would love the opportunity to go back and redo or rework something to make it closer to your desired result. If you would like to come back and try someone new or give your current stylist another chance, on us of course, Please give us a call at 662-890-9501 and let us make up for your last experience.