Despite the pleasing personality of the doctor, the overall impression I left with was that the priority of the practice policies was economics, not the health of the patient. The staff messed up my prescription and did not give me confidence it won't happen again. The doctor spent a great deal of time, discussing the move to concierge, but was reluctant to examine, let alone take a biopsy sample of a growth on my chest. Knowing that my concern was regarding melanoma, he instead refereed me to a dermatologist (that I find worthless) instead of oncologist. By the way, that doctor wouldn't see me until November.
The staff and doctor made it clear it was my sole responsibility to assemble and collect my own medical records, and that the system they provide is only for their own services. It could well be that I do not understand the role of the modern General Practitioner, as my the health manager partner, rather than a referral source. But I am left feeling that my health support structure that I worked to get established after my cancer scare, is out of control again.